I give practical workshops and assistance to companies trying to make the most out of customer insight, product development, brand experience and service delivery.

I’ve developed and delivered individual modules and entire programmes for organisations supporting start-ups and established small and medium sized enterprises.

I’ve spoken at number of companies, conferences and creative events on innovation and creativity including World Usability Day, Design Flanders, SEEdesign, Design Management Europe, HOW, Hallmark Cards, DMI, Thinking Creatively Conference and Oracle.

Let me know if I can help.

Upcoming Events

29th September
Speaker & Facilitator: User-centred design
Insiders Workshop, Flanders InShape, Samsonite HQ, Oudenaarde, Belgium

Recent Events

5th May
Experts Panel: Humin’s Den
Humin, Living Tomorrow, Vilvoorde, Belgium

30th April
Workshop: Brand Experience
ezetop, Dublin

26th March
Speaking: Service is product is service
IQ Content, Lunchtime Session, Dublin

19th March
Workshop: Brand Experience
Siopa.com, Dublin

18th March
Workshop: Brand Development
IT Sligo, Early Childhood Care and Education

25th February
Workshop: Service Design
Arklow Business Enterprise Centre, Arlow, Co. Wicklow

17th February
Workshop: Brand Experience
GiftsDirect.com, Dublin

5th February 2010
Workshop: User-centred design and service experience
NUI Galway, Masters of Applied Science (Enterprise Systems)

7th January 2010
Workshop: Service Design
SpamTitan & WebTitan, IDA Business Park, Galway

10th December 2009
Workshop: Customer Centric Service/Product Design
Internet Growth Acceleration Programme (iGAP)
Enterprise Ireland, Eastpoint, Dublin

28th November 2009
Speaking: Service is Product is Service
Northwest Connects Conference
The Innovation Centre, IT Sligo

13th November 2009
Workshop: Creativity & Innovation
CEIM Programme
The Innovation Centre, IT Sligo

10th November 2009, 5PM
Speaking: OPEN Lecture : Innovation by design
Copenhagen Institute of Interaction Design (CIID)
The Danish Design School / CIID, Copenhagen

6-7th November 2009
Team Leader: 24-Hour Universal Design Challenge
TrinityHaus, Centre for Excellence in Universal Design & Royal College of Art Helen Hamlyn Centre, as part of IDI Design Week 2009
The Morgan Hotel, Dublin

10th October 2009, 2PM
Workshop: Look, Ask, Try
Meet For Real
Lifetime Labs (Lee road), Cork

7th October 2009, 11AM
Speaking: Service is Product is Service
Mayo Open Coffee Club – The Mayo Business Network
Innovation in Business Centre (IiBC/GMIT), Castlebar
Link to Presentation