David got it in my head that it looked like the woman in the picture was a giant peering out at the man on the cherry picker. The college was installing three large banners at the college as a teaser campaign for the new branding work that is being completed. The college is one of [...]

[Read more →]

So, for the first time I am making a double post between the Design Innovation blog and Verticalbones. My assumption is that few of you actually use the sidebar links ->, so if I truly find some interesting things around design, I should probably post them here as well. It takes time to maintain three [...]

[Read more →]

I suppose I’m a geek at heart, or at the very least, I acknowledge my inner geek. I was programming BASIC on my Atari home computer shortly after I owned my first bike. I have suffered gadget envy. I lived with MIT students when going to school at BU in Boston. I would have quit [...]

[Read more →]

I have been working on a service design workshop and have been looking for an exercise that a call centre might use for training. A real moment of truth in any service is when it goes wrong and you look for support. So I figured, why not find out who has one of the best [...]

[Read more →]

My main responsibility at the Centre for Design Innovation is to create programmes to help Irish organisations use design more effectively. What does that entail? Here is a PDF transcription of a presentation I did last May in Brussels that introduces the Centre and the Innovation by Design programme I developed. It isn’t all pints [...]

[Read more →]