It’s a known fact that more people talk about a bad service experience than a good one, so it makes even more sense to give a shout out to a great example of stellar service. I had come across moo cards, but it wasn’t until last week that I finally made an order. This post [...]
Entries Tagged as 'design'
Product is service is product
August 12th, 2009 · 3 Comments
Tags: brand · design · service
Authenticity never goes out of style …
May 27th, 2009 · No Comments
… but a forgotten blog loses its relevance quickly. I could easily blame Twitter, or my lack of broadband (no more) for a lapse in posts. Blogging takes time and thought, and I had a chance to do some thinking today in Dublin with Reza Abedini and Paul Hughes during their Design for Cultural Diversity [...]
Tags: design
Signage gone wrong?
December 3rd, 2008 · No Comments
I’d love to blame Twitter for cutting down the rate of actual blog posts, which is partially true, but certainly doesn’t account for a six week gap. I have noticed a decline in posts from almost all the personal blogs I read. I assume most people are using an RSS feed anyway and get updates [...]
Tags: design
Unconditional love
October 16th, 2008 · No Comments
FLOWmarket at the Dansk Design Center reminded me of the first time I heard Bruce Mau speak in New York. Following a presentation on the design and release of the Venus women’s razor from P&G, he took the stage drinking water that he proclaimed was treated sewage. The talk ended with a question / challenge [...]
Tags: Copenhagen · design · life
Lapse by design
September 25th, 2008 · 4 Comments
So, not a post in nearly two weeks. Things have been really busy. Over the past two years I have been developing and managing a business intervention programme here in Ireland to make companies more competitive through design. I’ve been working with some amazing people and am confident in saying we’ve produced some amazing results. [...]
