Comments on: Product is service is product http://www.verticalbones.com/2009/08/product-is-service-is-product/ The portfolio career of Justin Knecht Mon, 21 Jun 2010 06:06:07 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: verticalbones http://www.verticalbones.com/2009/08/product-is-service-is-product/comment-page-1/#comment-283 verticalbones Thu, 13 Aug 2009 08:43:22 +0000 http://verticalbones.perfectcompany.ie/2009/08/product-is-service-is-product/#comment-283 As a funny aside, I was speaking to someone who had ordered their mini-cards, and he said, "They are so smart. They get you to pay twice as much for half the card!" :) As a funny aside, I was speaking to someone who had ordered their mini-cards, and he said, "They are so smart. They get you to pay twice as much for half the card!" :)

]]> By: Cristina Luminea http://www.verticalbones.com/2009/08/product-is-service-is-product/comment-page-1/#comment-282 Cristina Luminea Thu, 13 Aug 2009 08:38:11 +0000 http://verticalbones.perfectcompany.ie/2009/08/product-is-service-is-product/#comment-282 Justin, I am happy you decided to write this blog post. It surely is an example of good service design. If only other companies would take the time to work on their image and customer service like that, they would have a lot to gain. <br /><br />My next set of business cards will be Moo. Justin, I am happy you decided to write this blog post. It surely is an example of good service design. If only other companies would take the time to work on their image and customer service like that, they would have a lot to gain.

My next set of business cards will be Moo.

]]> By: MEECH! http://www.verticalbones.com/2009/08/product-is-service-is-product/comment-page-1/#comment-281 MEECH! Thu, 13 Aug 2009 00:52:41 +0000 http://verticalbones.perfectcompany.ie/2009/08/product-is-service-is-product/#comment-281 "Just a sticker, but it sure beats a box with your first card taped to the top." Amen!<br /><br />I ordered Moo cards around 2 years ago to promote my small Etsy shop. I only used 2 designs because I wanted them quickly. I was blown away by the smooth, super-sexy surface of the cards. My feedback to the company was: "you simply MUST put extra effort into explaining the unique feel of your cards!" It's not run-of-the-mill laminate; I was pleasantly surprised, but it would certainly make a positive selling point. "Just a sticker, but it sure beats a box with your first card taped to the top." Amen!

I ordered Moo cards around 2 years ago to promote my small Etsy shop. I only used 2 designs because I wanted them quickly. I was blown away by the smooth, super-sexy surface of the cards. My feedback to the company was: "you simply MUST put extra effort into explaining the unique feel of your cards!" It's not run-of-the-mill laminate; I was pleasantly surprised, but it would certainly make a positive selling point.

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