When I get around to it, I am going to create a site to help those in a similar position avoid Eircom altogether. I know they still technically own my line, but I am paying less and getting more. TalkTalk is now my telephone provider and I get unlimited local and long distance for €30.99/mth, including line rental. I use 13434.ie for calling mobiles and international.

During the transition, Eircom screwed up adding a TalkTime package to my account and I got walloped with a €219 final bill. To their credit (and I use that term with great reservation) I will be refunded €85 in charges, but the error never should have been made in the first place. Good riddance.

My first good experience with TalkTalk, other than a smooth as silk transfer process? I sent an email support inquiry on Friday about my billing credit card and got a personal call back on Saturday afternoon from a customer rep, as well as a written email confirming the call. I wasn’t dreaming …