
Best wishes to all the other fathers out there.

Best wishes to all the other fathers out there.
→ 1 CommentTags: Gabe · life · photos
We LOVE carving pumpkins at Halloween. Working left to right is mine, Gabe’s and Lisa’s.
Time to roast the seeds for tomorrow night’s “horror” triple feature. Mothman Prophecies (which none of us have seen), Alien and Nightmare on Elm Street.
→ 1 CommentTags: film · life
Last evening, Sean Gallagher spoke in the IT Sligo Innovation Centre to a packed room. He had many wise things to say, but the biggest impression was the positivity that exuded from the man, and his belief in the “resilience of the Irish entrepreneurial spirit.” That was infectious. My summarised notes, his quotes:
One nice aside from the Q&A session was the advice to always say your name and your company when asking a question in an audience. Take advantage of every opportunity.
→ 1 CommentTags: Sligo · speaking · work
A great event in Dublin on Saturday. Certainly the most robust communities anywhere in the world are supported by the community itself. It’s even more heartening that the North West is starting to rally around similar events (Open Coffee Sligo & Mayo, Leitrim Business Network, North West Connects, among others) so it is no longer imperative to travel two hours to network with like-minded business people.
Quote of the day goes to Jerry Kennelly.
Sack the gobshites.
You only need to look to the public sector to see what a demotivated and unincentivised workforce can “accomplish.” I can also draw on my own work experience in the private sector. The worst mistake I made was not getting rid of a highly-productive, but toxic employee in my own group. Now, even in the private sector, the law seems to be on the employee side with enforced multiple stays of execution and fear of lawsuits tying your hands while your team looks on and begins to question your ability to lead. It wasn’t entirely my decision. But if you’re running the show, you must make the call.
→ 5 CommentsTags: Dublin · conference · speaking · work
It’s a known fact that more people talk about a bad service experience than a good one, so it makes even more sense to give a shout out to a great example of stellar service. I had come across moo cards, but it wasn’t until last week that I finally made an order. This post will be long enough without walking through all the service design steps (Entice, Decide, Use, Support, Extend), so lets just stick with the moment the new cards arrived.

Yay! That’s right. This is an exciting moment. Just a sticker, but it sure beats a box with your first card taped to the top.
→ 3 CommentsTags: brand · design · service